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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rondel grissom

February 26, 2026

1  out of  5
rating by rondel grissom
"I had an appointment with her agent that she didn't show up for. Apparently they don't keep their word."
We responded:
"Hi Rondel. We are sorry to hear this. We want to honor our commitments and respect our customers’ time. However, we’re unable to locate any record of an appointment under your name in our system. We take concerns like this seriously and would appreciate the opportunity to look into this further and clarify what may have happened. Please feel free to call or email us directly so we can address this with you personally. Laurinda Crenshaw - State Farm Insurance Agent"
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Shyanne Phillips

February 23, 2026

5  out of  5
rating by Shyanne Phillips
"My experience with Octavia Phillips was phenomenal she was very nice and helpful."
We responded:
"Shyanne, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Laurinda Crenshaw - State Farm Insurance Agent"
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HANNAH WILLIAMSON

February 17, 2026

5  out of  5
rating by HANNAH WILLIAMSON
"Very professional, answered all of my questions and was very helpful."
We responded:
"Thank you, HANNAH! We’re honored to serve the Winnfield community and so appreciative of your 5-star rating. Laurinda Crenshaw - State Farm Insurance Agent"
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Megan Potts

January 30, 2026

5  out of  5
rating by Megan Potts
"Great service & friendly staff to serve you."
We responded:
"Wow, thank you,Megan! We’re so grateful to have amazing customers like you. – Laurinda Crenshaw - State Farm Insurance Agent"
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Lori Carson

January 12, 2026

5  out of  5
rating by Lori Carson
"Fast - Courteous Service! Thanks Octavia!!"
We responded:
"Thanks for the five star review! Octavia is pretty amazing and we appreciate you so much! "
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Ann Stringer

January 7, 2026

5  out of  5
rating by Ann Stringer
"Very patient and well respectful perfect"
We responded:
"Thanks so much for the five star review! We appreciate you!"
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Big Tony Glory Boyz Full Hd glory boyz

January 7, 2026

5  out of  5
rating by Big Tony Glory Boyz Full Hd glory boyz
"Very Kind And sweet communication with the agent office and everything was perfect."
We responded:
"Wow that's an awesome review! We appreciate you so very much. We love our customers. "
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Belinda Gomez

November 28, 2025

5  out of  5
rating by Belinda Gomez
"Heather was very helpful..."
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Nahshon Engram

November 26, 2025

5  out of  5
rating by Nahshon Engram
"Very nice and welcoming people with great service especially Heather Tuillos she was very helpful and I would definitely recommend her"
We responded:
"Thank you so much for the 5 star review. I am so glad you like working with Heather. We appreciate you!"
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Sarah Murphy

October 30, 2025

5  out of  5
rating by Sarah Murphy
"Heather is always quick to help me with whatever I need. Great insurance for a reasonable price."
We responded:
"Thanks for the great review! We think Heather is pretty great!"
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Glynn Thornhill

October 29, 2025

5  out of  5
rating by Glynn Thornhill
"Wonderful service"
We responded:
"Thank you for the great review!"
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victoria guy

October 14, 2025

5  out of  5
rating by victoria guy
"Michaela is so sweet and helpful with any questions I have! She takes the best care of my insurance!!"
We responded:
"Thank you! We think she is pretty awesome too!"
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Chris V

August 1, 2025

5  out of  5
rating by Chris V
"Amazing customer service."
We responded:
"We appreciate the five star review!"
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Brandon Hattaway

July 30, 2025

5  out of  5
rating by Brandon Hattaway
"Michaela was very prompt and helpful. She answered all of my questions with professionalism and patience.thanks for your help"
We responded:
"She's pretty great! Thanks so much for the 5 star review. We appreciate you!"
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MANDY P

July 25, 2025

5  out of  5
rating by MANDY P
"Great customer service and always there to help me."
We responded:
"Thanks so much for taking the time to give us a review. We appreciate your business and we appreciate you! "
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Mark

July 25, 2025

5  out of  5
rating by Mark
"Great service, very fast and professional."
We responded:
"We appreciate the 5 star review and we appreciate you too!"
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Jess Smith

July 25, 2025

5  out of  5
rating by Jess Smith
"Always super helpful. Always willing to help and gets things done in a timely manner. Definitely recommend!!"
We responded:
"Thanks so much for the great review! We appreciate you and your business!"
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Danielle Holmes

July 24, 2025

5  out of  5
rating by Danielle Holmes
"Great service!"
We responded:
"Thanks for the five stars!"
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Danielle Holmes

July 24, 2025

5  out of  5
rating by Danielle Holmes
"Great service!"
We responded:
"Thanks for the five stars!"
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william king

July 24, 2025

5  out of  5
rating by william king
"Heather is a great person, any time I call and have a question or a problem she is always there to help me resolve my issue. She has a great personality and is always friendly to everyone she comes in contact with. If you are looking for a great agent to discuss you insurance needs with, give her a call today and she will be glad to help you."
We responded:
"We think Heather is pretty amazing too! We appreciate you and the great review!!"
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Kristy Avant

July 24, 2025

5  out of  5
rating by Kristy Avant
"Heather Tullos is always so helpful and efficient when we need assistance with our policies!"
We responded:
"Thank you for the great review! "
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Chuck Jurek

June 20, 2025

5  out of  5
rating by Chuck Jurek
"All my questions were answered quickly and my problem was resolved."
We responded:
"Thanks so much! I am glad our team was helpful!"
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Nikki Ross

June 20, 2025

5  out of  5
rating by Nikki Ross
"Heather is so helpful anytime I have a question. She takes time to explain what i need to know about my policy."
We responded:
"Thank you so much for the great review! We think Heather is pretty awesome too!! "
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Sierra Williams

May 18, 2025

5  out of  5
rating by Sierra Williams
"Very Friendly, customer driven everyone in the office is so nice and helpful!"
We responded:
"Thanks so much for the great review. We appreciate you."
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Cheyenne LaTour

April 10, 2025

5  out of  5
rating by Cheyenne LaTour
"The service received from Michaela today was stellar. She was patient, knowledgeable & took care of everything I needed in a timely manner. She made the process of setting up new insurance coverage smooth & a lot less stressful."
We responded:
"Thanks so much for the great review. We appreciate your business and we are so glad Michaela made it easy for you!"